Service Advisor, Jobs, 26
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Service Advisor

£22,000 - £26,000

Friday 24 May 2019

Ref: 26

This vacancy is now closed
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Our flourishing main dealer client in Chelmsford is looking to recruit an experienced and dedicated Service Advisor to help develop their already successful team. 

If you are looking to progress your career within a rewarding dealership, where you will feel valued, then this is the role for you!

With a fantastic basic of £22,000 and an OTE of £26,000 this is an opportunity not to be missed!


The Role:

  • Working hours 08.00 - 18.00 Monday to Friday and one Saturday out of three, hours 08.00 - 13.00
  • Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
  • Creating and processing workshop job sheets
  • Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.
  • Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
  • Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
  • Establish rapport with and provide outstanding care to the customer
  • Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary


The Candidate

  • Experience as a Service Advisor within a main brand dealership
  • You must have a passion to deliver a high standard of customer service
  • Be a team player
  • Have an excellent telephone and face-to-face communication skills
  • You must possess highly efficient administration skills and the ability to prioritise your work load
  • You must be able to work effectively in a high pressured and busy environment
  • Be smart in appearance


If you believe you are the Service Advisor to fill this exciting opportunity, then apply now! 


We always aim to respond to your application within 48 hours, however due to the volume of applications we receive, if you haven't heard from us within 4 working days, please consider your application unsuccessful.


For further information on this or other positions, please contact RStaff.  As a leading recruiter for the motor trade we are here to help you take your next step in your automotive career.